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I purchased an NFL jersey for my son.when I received the jersey it did not fit correctly and was not the quality I expected.

In going back to the website I realized that there was no contact phone # just an email, nflcustomjerseys@gmail.com. I emailed to get an authorizatio #, which the website states I need to return the shirt and I received an offer to replace the jersey for an additional $30 in shipping. I told them that I only want a refund and that the website gives you 45 days to return merchandise for said refund. They wrote back offering a discounted jersey.

I, again told them that I wanted a refund.They will not respond to my emails and will not give me the authorization number and shipping address.

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